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Automate the admin. Automate the travel management.
From sourcing hotels to managing guest bookings to settling accounts — one platform replaces your spreadsheets, manual data entry, and WhatsApp chaos. Your guests book and pay online. Your reconciliation matches automatically. You focus on your clients.
15-minute walkthrough · No sales pressure · Built for ITCs & group travel specialists
The AI Core
Every piece of data that enters GroupBook passes through the Smart Inbox. It reads forwarded emails and uploaded PDFs, extracts structured data, and routes it to the right module — automatically.
Feeds Every Module
Every extracted data point routes automatically to the right module — no manual re-entry, no switching screens.
Send a professional intake link. Your client fills in the brief online. You receive structured, complete requirements ready to action.
Match from 342+ verified SA hotels. Send branded RFPs simultaneously. Track responses. Compare quotes side-by-side.
Guest lifecycle from invitation to mobile e-ticket. Forwarded bookings auto-populate itineraries — no typing, no templates.
Import Diners statements — AutoReconcile matches 90%+ automatically. PO budgets tracked. You only review exceptions.
These four modules handle your admin. For everything that happens on the ground — rooming lists, airline manifests, driver dispatch, live change tracking — GroupBook's Travel Logistics modules keep one source of truth across every supplier, every guest, every leg.
Now Live · TMC Tier
Centralised manifests for every leg of every group trip. Build your rooming list, airline manifest and transfer schedule once — distribute to hotels, airlines and drivers automatically. Handle changes in one place and everyone stays in sync.
Load room blocks and rates per event. Allocate guests to rooms. Rooming list auto-generates per hotel, per night — no more manual Excel. Branded confirmations once paid.
Load flight legs with seat inventory. Capture passport details. Generate airline manifests in the exact field order each airline requires. One source of truth across the whole event.
No more Google Sheets and WhatsApp groups. Build transfer manifests with driver assignments. Track every change with audit trail. Per-team charge-back reporting built in.
How Data Flows
Agent forwards an email. Next time they open Recon, the booking is already there — and matched against the Diners statement.
Agent forwards a confirmation. The guest's Aide Memoire now shows their flight details automatically — no copy-paste.
The system learns supplier names from forwarded emails and builds the database for you. No manual supplier entry.
Hotels reply. AI parses rates, inclusions, and availability into a clean comparison table — no spreadsheet needed.
Upload a PDF. Guest itinerary and recon bookings both update simultaneously. One upload, two outcomes.
Workflow
GroupBook automates the manual steps that eat into your day — so you can focus on what matters: building relationships and winning business.
Our Partnership Promise
GroupBook isn't just software. It's a commitment to group travel professionals — giving you the tools, technology and support to deliver exceptional experiences to every client, on every booking.
"I used to retype every booking into three different spreadsheets. Now I forward one email and GroupBook does it all — guest itinerary, recon, supplier record. I don't touch a spreadsheet anymore."
Platform Features
Every feature was designed around real feedback from group travel professionals — the people who live this workflow every day.
Pricing
Three tiers. Named after what you call yourself. Every plan includes the Smart Inbox AI engine and full access to our verified hotel database with 342+ SA properties.
Pay annually and get 2 months free — that's a 17% saving.
FAQ
See It In Action
From client brief to hotel RFPs to guest Aide Memoires to reconciliation — see the full platform in one interactive walkthrough. No login required.
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Join group travel professionals who are winning more business, saving hours of admin every week and delivering a more professional experience to every client — powered by the Smart Inbox.
Tell us a little about yourself and we'll be in touch within 24 hours to arrange your 15-minute walkthrough.